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Salesforce Industries Application Performance

Design To Win


Formula 1 Racing


Watching Formula 1 racing is an electrifying experience that captivates millions of fans around the world. The sport offers a unique blend of speed, skill, strategy, and cutting-edge technology. Formula 1 cars are engineering marvels, capable of reaching speeds well over 200 mph (320 km/h). Witnessing these sleek machines zoom around the track with incredible acceleration and precision is breathtaking.


Crafting a Formula 1 car is a testament to human ingenuity, technological prowess, and a relentless pursuit of perfection. Every aspect of its design, construction, and assembly is meticulously honed to extract the utmost performance on the track.

At the heart of every Formula 1 car lies its design phase, where teams of engineers delve deep into the realms of aerodynamics, structural integrity, and mechanical efficiency. Using state-of-the-art simulation tools and wind tunnels, they refine every contour and curve to maximize downforce while minimizing drag. The goal? To ensure the car hugs the track with unparalleled grip, allowing drivers to push the limits of speed and agility.


Once the design is finalized, the construction process begins. Each component, from the chassis to the suspension, is crafted precisely using advanced materials like carbon fiber and titanium. Every gram is scrutinized, every joint tested to withstand the punishing forces of high-speed racing. It’s a delicate balancing act between strength and weight, where the quest for speed leaves no room for compromise.

Assembly is where the disparate pieces come together to form a cohesive whole. Skilled technicians work tirelessly to ensure every bolt is torqued to perfection and every wire routed with care. The engine, the beating heart of the machine, is a marvel of modern engineering, capable of producing mind-boggling power from a displacement no larger than a household microwave.


Integration is where the magic truly happens. The car is brought to life as electronics specialists weave a web of sensors and control systems, fine-tuning every aspect of its performance. From traction control to energy recovery, every electronic aid is calibrated to give drivers the edge they need to compete at the highest level.


But the journey doesn’t end there. Testing is the crucible where the car is put through its paces, subjected to the rigors of track conditions and the unyielding scrutiny of data analysis. It’s here that the machine’s true potential is unlocked, and months of painstaking work culminate in a symphony of speed and precision.

Crafting a Formula 1 car is more than just building a machine; it’s a labor of love, a testament to human ambition and the relentless pursuit of excellence. From design to testing, every step is imbued with the spirit of innovation, pushing the boundaries of what’s possible on four wheels.


Why Salesforce Industries Is Like Formula 1 Racing


Remarkably, Salesforce Industries shares common ground with Formula 1 racing in the dedication to specialization, cutting-edge technology, rapid innovation, and an unwavering focus on high performance.


Salesforce Industries is specifically tailored to provide innovative and high-performance solutions, elevating customer relationship management in targeted industries such as Communications, Media, Energy & Utilities, Healthcare, Financial Services, Public Sector, and others.


These applications are meticulously crafted with profound industry knowledge, ensuring alignment with industry standards and compliance requirements. The goal is to efficiently meet customers’ unique business process needs. 


Each customer configures and customizes the application, typically following the Salesforce No-Code/Low-Code paradigm. Using the Salesforce Platform, OmniStudio, Industry Data Model, Enterprise Product Catalog, and more, each customer can swiftly configure and customize their application to align precisely with their unique requirements.


Have A Performance Mindset


The implementation team’s primary objective is to craft a solution that aligns with the specified business requirements. However, a performant system is always an implicit requirement, that can sometimes be sidelined when working towards deadlines around functional requirements and the system go-live.


Over the years, we have been brought into numerous projects where applications were developed, underwent User Acceptance Testing (UAT), or even attempted to go live to production without a comprehensive understanding of the application’s performance. This is analogous to an F1 team constructing a car, bringing it to a race, and expecting to emerge victorious without testing the car in the field. This is not a formula (pun intended) for success.


Instead, F1 racing teams’ successes stem from a meticulous process of designing, building, testing, refining, and retesting. Your team must adopt a similar methodology. 



Design: 


Solid design is the bedrock upon which successful Salesforce projects are built. In the realm of Salesforce implementation, where businesses rely on the platform to streamline operations, enhance customer relationships, and drive growth, the importance of solid design cannot be overstated.


At its core, solid design ensures that a Salesforce solution aligns seamlessly with the unique needs and objectives of a business. It begins with a deep understanding of the organization’s processes, workflows, and pain points. By meticulously mapping out these elements, designers can architect a solution that not only addresses current challenges but also lays the groundwork for future scalability and flexibility.

In addition to implementing best practices around the Salesforce platform, a successful Salesforce Industries project requires another level of attention to detail for success, due to the scale and complexity of these industries.


Recommendation: Unlock Your Business Potential with Stratus Carta Advisory Technical & Solution Architects. See Details

DevOps: Creating a compelling design is just one aspect of the equation; the ability to efficiently construct and advance the solution completes the picture. Salesforce DevOps plays a pivotal role in streamlining the development lifecycle of the platform. Through our experience collaborating with numerous major Salesforce Industries clients, we’ve witnessed challenges in this domain, resulting in frustration and project setbacks.


The best practice is straightforward: initiate the development phase of your Salesforce Industries project only when you have established a robust and validated DevOps process. This ensures a smoother journey, minimizes setbacks, and sets the foundation for successful project execution.



Enterprise Product Catalog (EPC) Design: The initial design of the product model is often a significant contributor to suboptimal performance in the execution of Communications, Media, and Energy & Utilities Clouds. The quantity of products and corresponding line items, complexity of the hierarchical structure including number and levels of child products, number of rules, and the overall pricing strategy collectively influence the efficiency of cart performance. Neglecting to adhere to best practices can result in subpar performance during cart operations.

This is a key factor, as the Product Catalog is a core component, and many of the business processes will be designed around its structure. If it is determined that the catalog design is the cause of performance issues, it is very difficult and time-consuming to make changes later in the project timeline, due to the catalog's impact on other modules.


Recommendation: Leverage Status Carta’s expertise through comprehensive reviews of your Enterprise Performance Communication (EPC), Configure, Price, Quote (CPQ/DC), or Order Management (OM) designs. See Details

Apex Code is a versatile and scalable language that empowers developers to extend the functionality of the Salesforce platform and create customized solutions tailored to specific business needs. It is crucial that developers understand and make use of the documented best practices.


OmniStudio is a powerful automation suite and one of Salesforce Industries’ key components. OmniScript is a No-Code/Low-Code framework within the Salesforce ecosystem that streamlines and optimizes business processes, enabling users to complete complex tasks efficiently.


OmniScript drives most of Salesforce Industries’ user interactions, so these processes must be performant. Failing to follow OmniScript best practices and poor design decisions related to underlying OmniStudio components are common reasons for poor performance and user dissatisfaction. 


Recommendation: Take advantage of Stratus Carta’s OmniStudio Performance Assessment 

Performance Testing:


Just like in Formula 1, racing every millisecond taken by your application to support your business processes counts. And just like F1, testing is an ongoing effort and has a place in every milestone of a release.


  • During Development: Start performance testing early in the development phase, especially as new features and functionalities are being implemented. This allows for the identification and resolution of performance-related issues before they become deeply ingrained in the system. Conducting performance tests during development sets the foundation for a more robust and scalable application.

  • System Integration: When integrating a Salesforce Industries solution with other systems, conduct performance testing to evaluate how well the integrated components work together. Integration points can introduce performance bottlenecks, and identifying these issues early on can prevent complications as the system scales.

  • User Acceptance Testing: (UAT) marks the concluding stage of software testing, during which end users assess the system to ascertain its alignment with their designated requirements. Often, this serves as the initial interaction for users with the solution, underscoring the significance of making a positive first impression. Performing a performance test in UAT before introducing it to the user base is an essential measure. This guarantees that the system operates optimally, setting the stage for a positive user experience.

  • Load and Stress Testing: Conduct load and stress testing when anticipating peak usage or handling unexpected spikes in traffic. Load testing simulates a realistic user load to ensure the system can handle the expected number of users, while stress testing evaluates how the system performs under extreme conditions. Even if the single user performance is excellent, there may be scalability issues related to record locking or large data volumes, that will bring your go-live to a halt with poor performance or even exceptions entirely breaking key business processes.


Recommendation: Stratus Carta utilizes a testing framework that has been extended exclusively to support the unique challenges of testing Communications Cloud. Our team has created over 1,000 test cases for most Salesforce Communication Cloud customers. Engage with us to create a custom testing plan for all stages of your project. Stratus Carta Testing

Partner With Status Carta to Create a Winning Solution



Teaming up with Status Carta offers numerous benefits, especially when it comes to optimizing Salesforce Industries’ implementation performance. Our collaboration with clients guarantees tailored solutions meticulously crafted to tackle even the most complex challenges. Our unwavering focus on performance reflects our dedication to providing top-tier services, ensuring seamless functionality across all facets of their solutions.


Moreover, Status Carta’s strategy emphasizes flexibility, allowing clients to access expert support precisely when required, ensuring prompt and effective assistance. This partnership brings expertise and adaptability, fostering a collaborative and agile atmosphere conducive to achieving successful Salesforce Industries implementation.


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