Communications, Media, and Energy Clouds, Omnistudio, Industries CPQ & OM – Summer ’26 (262) Release Notes Highlights

The Summer ’26 (262) release notes are live and we’re excited to share our highlights on the latest and greatest for Communications, Media, and Energy & Utilities Salesforce Industry Clouds, including Omnistudio, BRE, Industries CPQ, and more!

Check out the full Salesforce Summer ’26 (262) Release Notes here.

For those on Agentforce Revenue Management (formerly Revenue Cloud), check out our Agentforce Revenue Management Summer ’26 (262) Release Notes Highlights!

Key Highlights

Consumer Sales APIs for Communications Cloud and Media Cloud on Core

For customers leverage Communications Cloud and Media Cloud on Core rather than managed package, use the Consumer Sales APIs to enable anonymous browsing/ordering and better performance, shared across Communications Cloud and Media Cloud.

What do the Consumer Sales APIs bring over the existing Browse, Configure, and Place Sales Transaction APIs? Consumer Sales does not require a quote or order and instead works with a Cart, that is then converted to an Order. Conceptually, very similar to the Digital Commerce APIs from managed package. Stay tuned for a deep dive on these APIs. See API reference.

Read more for Communications Cloud and Media Cloud.

Sales Transaction Line Editor (STLE) for Communications Cloud and Media Cloud on Core

For customers on Communications Cloud on Core, Summer ’26 introduces key usability improvements that make product configuration and quote management more seamless, especially for large and complex deals.

The Sales Transaction Line Editor (STLE) doesn’t have the fixed-height constraint. Users can view entire product groups on a single page without being restricted to a scrollable window, improving context and navigation during quote building. In addition, the platform now supports promotions and up to 200 attributes in the side panel, enabling richer product modeling without breaking configurations into multiple steps or custom workarounds.

Read more for Communications Cloud and Media Cloud.

Billing Accounts in Communications Cloud on Core

This release enables the Salesforce Billing objects related to billing accounts, and embeds them as part of the account structure. BillingAccount represents a customer billing profile, AccountBillingAccount represents the relationship between a billing profile and a (customer) account, and BillingAccountContact represents a contact for a billing profile. This completes the customer model of parent account, service account, and billing account. Read more.

Deep Clone, Cart Templates, and UI Table Optimizations in Enterprise Sales Management (ESM)

ESM now has the ability to deep clone quotes, cloning line items, attributes, members, etc, as well as saving and applying cart templates. Tables in the UI are improved to be responsive on changing browser size or zoom level, and to shrink columns and expand data heavy columns, to make the UI more readable. Read more on deep clone, cart templates, and UI table optimizations.

Manage Standard Cart API Migration with Mixed Mode Control

For customers on managed package, no more big-bang migration rquired for Standard Cart APIs! Enable dynamic switching between Standard and Classic modes for high-performance API operations (Get Cart Items, Get Cart Items by IDs, and Get Cart Products). This enhancement supports a phased migration strategy, reduces transition risk, and preserves Classic mode for customized checkout scenarios while improving overall system performance. Read more.

Save and Reuse Cart Configurations with Templates

For customers on managed package, create and save cart configurations, so you can apply them on future quotes/orders, saving you lots of clicks for common configurations. This was commonly implemented as a field implementation, now available out of the box. Read more.

Omnistudio Hybrid (Standard + Managed Runtime)

For customers on managed package, allows coexistence of managed package and standard runtimes/designers in the same org, supporting phased migration instead of big-bang, while enabling new development on the modern standard runtime. Read more.

Omnistudio Migration Assistant (CLI-Based)

For customers on managed package, simplifies and automate migration of OmniStudio components (Omniscripts, Flexcards, Data Mappers, IPs, etc.) to the standard runtime using a Salesforce CLI plugin. Read more.

AI-Driven FlexCard Development (MCP) - Beta

Leverages the Model Context Protocol (MCP) to convert requirements (text, mockups) into FlexCards using AI, accelerating development, testing, and iteration. Read more.

Transform Context Data with Data Processing Engine (DPE)

Now you can perform transformations with Context Service via Data Processing Engine (DPE). This brings an alternative to Data Mapper Transforms, making Context Service + DPE the spiritual version 2.0 of Data Mappers. Read more.

Industries CPQ

See full Industries CPQ release notes.

Manage Standard Cart API Migration with Mixed Mode Control

See Key Highlights above. Read more.

Refine Product Discovery with the Availability and Eligibility Interfaces

Enhance product discovery with integrated Availability and Eligibility checks in the Get List of Products API. Availability filters out products that cannot be delivered based on geographic or physical constraints, while Eligibility validates customer qualification against business rules. This two-step dynamic filtering enables sales reps to surface the most relevant offers and accelerate the checkout process. Read more.

Load Large Carts Efficiently with API Trim Mode

Trim Mode in Get Cart Items API improves performance and reliability for large carts by reducing payload size and preventing heap limit issues. Read more.

Save and Reuse Cart Configurations with Templates

See Key Highlights above. Read more.

Deep Clone Quotes and Orders

Deep clone quotes and orders, including line items, pricing overrides, attribute values, hierarchical relationships and more. This was commonly implemented as a field implementation, now available out of the box. Read more.

Other Industries CPQ Items

• Improve Scalability and Support for Large Promotions in the Compile Pricing

• Automate Product Removal Within Multi-Product Bundles 

• New and Changed Objects in CME Managed Package

Industries Order Management (OM)

There are no release notes for Industries OM for the Summer ’26 release.

Agentforce Communications (formerly Communications Cloud)

See full Agentforce Communications release notes.

Deep Clone, Cart Templates, and UI Table Optimizations in Enterprise Sales Management (ESM)

See Key Highlights above. Read more on deep clone, cart templates, and UI table optimizations.

Other Agentforce Communications Items

• Agentforce for Enterprise Quoting

  • Automate Enterprise Quoting with Invocable Actions for Agent-Assisted Flows

  • New Invocable Actions in Enterprise Sales Management

• Billing and Usage Assistant Is Deprecated

• Enterprise Sales Management

  • Handle Multiple Sub-Order Creations and Submissions Simultaneously

  • Assign Member Values to Read-Only and Hidden Attributes in Enterprise Quotes

  • Control Asset Viewer Actions with a Custom Permission

  • Einstein Quick Quote for Enterprise Sales Management Is Scheduled for Deprecation

  • Other Changes in Enterprise Sales Management

• Revenue Cloud for Communications on Salesforce Platform

  • Multisite in Revenue Cloud for Communications

    • Update the Namespace for Upload CSV Flow

    • Refine Multisite Access with New Settings

  • Multi-Subscriber in Revenue Cloud for Communications

    • Refine Multi-Subscriber Access with New Settings

    • Add Multiple Subscribers to a Quotes and Orders

    • Browse Product Catalogs and Assign Products to Subscribers

    • Create and Manage Subscriber Groups to Streamline Offers

    • Create and Manage an Empty Subscriber Group to Streamline Offers

    • Create Multiple Orders from a Single Quote

  • New and Changed Objects for Multi-Subscriber

    • Consumer Sales in Revenue Cloud for Communications

    • Update Your Context Definition to Use New Promotion Capabilities

    • Apply Promotions to Cart in Consumer Sales to Boost Sales

    • New and Changed Objects for Consumer Sales

    • New and Changed Connect REST APIs for Consumer Sales

  • New and Changed Objects in Revenue Cloud for Communications

Agentforce Media (formerly Media Cloud)

See full Agentforce Media release notes.

Spot Calendar in Advertising Sales Management (ASM)

Use a calendar to schedule and distribute TV and radio ads, with the ability to export to share with external customers or partners. Read more.

Rate Cards in Advertising Sales Management (ASM)

View and edit rate cards based on linear media attributes to define the base pricing used for linear media. Read more.

Bulk Actions in Advertising Sales Management (ASM)

Perform bulk updates on fields such as those for dates or pricing on parent items and child items. Read more.

Promotions in Subscription Lifecycle Management (SLM)

Define promotions at design-time and apply them at run-time on quotes and orders - now available in Media Cloud. Read more.

Consumer Sales APIs for Media Cloud

See Key Highlights above. Read more.

Subscriber Based Quoting and Ordering

Similar to location-based quoting and ordering in Communications Cloud, leverage the same functionality to define your Subscribers as Quote Line Item Recipients, Order Item Recipients, and Service Accounts. Read more.

Sales Transaction Line Editor in Subscriber Lifecycle Management (SLM)

See Key Highlights above. Read more.

Other Agentforce Media Items

• Media Planning for Linear Media Products

  • Create Converged Media Plans with Demo Ratings

  • Manage Pricing for Linear Media Placements with Rate Cards

• Build Media Proposals Faster with Ad Proposal Agent

• Streamline Advertising and Subscriber Management Setup

• Migrate Ad Targeting Data with Data Processing Engine Templates (Beta)

• Persist Line Item Updates Across Tabs

• Check Inventory Across Multiple Ad Servers

• Debug Failures with New Detailed Error Logs

• Customize Media Pricing Logic by Using Procedure Plans

• Subscription Lifecycle Management

  • Close Deals Faster with Configurable Promotions and Coupons

  • Streamline Subscriber-Based Quoting and Ordering 

• New and Changed Objects in Agentforce Media

• New and Changed Connect REST APIs in Agentforce Media

• New Invocable Actions in Agentforce Media

Agentforce Energy & Utilities Cloud

See full Agentforce Energy & Utilities Cloud release notes.

Tariff Comparison Flow

Expose a guided flow to your customers to compare utility rates, enroll for new services, and update billing addresses. Read more.

Other Agentforce Energy & Utilities Items

• Manage Milestones for New Utility Connections

• Receive Slack Notifications for Multisite Quote and Auto Quote Data Sync

• New and Changed Objects in Energy & Utilities

Omnistudio

See full Omnistudio release notes.

Resume OmniScripts Across Users (Enhanced Save for Later)

Enables cross-user collaboration by allowing Omniscripts to be saved, shared, and resumed across different users (guest ↔ authenticated), improving continuity in customer journeys. Read more.

Data Mapper Versioning

Introduces version control for Data Mappers, ensuring implementation consistency by locking active versions and enabling controlled updates via new versions. Read more.

Omnistudio Hybrid (Standard + Managed Runtime)

See Key Highlights above. Read more.

Omnistudio Migration Assistant (CLI-Based)

See Key Highlights above. Read more.

AI-Driven FlexCard Development (MCP) – Beta

See Key Highlights above. Read more.

Other Omnistudio Items

• Invoke Autolaunched Flows in Omnistudio Flexcards (Pilot)

• Get Actionable Guidance for Omnistudio Error Messages on Salesforce Help

• Open Flexcard Actions in a New Browser Tab or Window

• Accessibility Enhancements in Omnistudio

• Omnistudio Minor Releases

Business Rules Engine (BRE)

See full Business Rules Engine release notes.

Improved BRE Scalability

New limits: 100k rows per advanced CSV-based Decision Table per version, 10 versions per Decision Table, and 500 CSV-based Decision Tables per org. Read more.

Call Decision Tables from Integration Procedures

No more Apex wrapper workarounds, now you can directly invoke Decision Tables from Integration Procedures. Read more.

Other Business Rules Engine (BRE) Items

• Enhance Control and Compliance with Decision Table Versioning

• Improved Transparency in Decision Explanations

• Improve Agility with Local List Variables in Expression Sets

• Migrate Business Rules Engine with 2GP

• New Objects in Business Rules Engine

• Changed Invocable Actions in Business Rules Engine

• Use Date Data Type in Advanced CSV-Based Decision Tables

Context Service

See full Context Service release notes.

Improved Context Service Scalability

New limits: 80 nodes and 1600 attributes per definition, 600 attributes per node, and 5 levels of hierarchy. Read more.

Transform Context Data with Data Processing Engine (DPE)

See Key Highlights above. Read more.

Other Context Service Items

• Generate Apex Classes for Context Definitions

• Boost Design-Time Scalability with Increased Context Definition Limits

• Transform Context Data at Scale with Data Processing Engine

• Categorize Transformation Definitions with the Context Service Process Type

• Add Multiple Sort Order Conditions in Context Filters

• New and Changed Context Service Objects

• New Invocable Actions for Context Service

• New and Changed Context Service APIs

• Context Namespace

Data Processing Engine (DPE)

See full Data Processing Engine release notes.

Transform Context Data with Data Processing Engine (DPE)

See Key Highlights above. Read more.

Process Hierarchical Data

Aggregate data by hierarchy, for example, to sum pricing from child account or child line items to parent accounts or parent line items. Read more.

Join Data via Lookups

Join a primary and secondary data source by lookup, for example assets with their parent accounts. Read more.

Other Business Rules Engine (BRE) Items

• Process Small Datasets Faster with On-Demand Processing

• Troubleshoot Data Processing Engine Definitions with Debug Mode

• Validate Logic and Debug Data 360 Runtime Definitions Faster with Data Preview

• Select Writeback Operation Types for Data 360 Objects

• Assign Data Model Object Categories for Data 360 Compatibility

Salesforce Contracts

See full Salesforce Contracts release notes.

Bulk Import Legacy Contracts from External Repositories

Goodbye old-school data migration, Hello data migration via AI! This leverages AI to go through a bulk set of contract documents and convert them to Contracts + Clauses within Salesforce, saving weeks or months of manual effort. Read more.

Advanced Approvals + Salesforce Contracts

Bring the power of Advanced Approvals to Salesforce Contracts! Read more.

Generate Localized Documents

For implementations with customers in different countries and/or different languages, generating documents in your customers locale/language is critical and now it’s supported in Salesforce Contracts Document Generation, covering translated text, localized currency and date/time formats. Read more.

Keep Unresolved Tokens for e-Signature

A timely new feature to make integrating with non-DocuSign e-Signature platforms such as Adobe Sign. This allows for keeping merge tokens (with the syntax {{token}}) which are used by some e-Signature platforms to then add the signature and other fields. This allows you to generate a contract via Salesforce Contracts Document Generation, then send it for e-Signature via another platform such as Adobe Sign. Previously, this required a workaround of merging the same text as the token. Read more.

Other Salesforce Contracts Items

• Extract Data from External Contracts with Flexible Single Extraction Pipelines

• New and Changed Objects in Document Generation and Contracts

• Changed Connect REST APIs in Salesforce Contracts

Salesforce Document Generation

See full Salesforce Document Generation release notes.

Context Service & Data Processing Engine in Document Generation

While in the previous release, you had the ability to feed data into Document Generation via Context Service, now you can additionally perform transformations as well via Data Processing Engine (DPE). This brings an alternative to using Data Mapper Extracts and Transforms for feeding in + transforming data for doc gen. Read more.

Trigger Document Generation from Record Pages and Flows

No need for wrapper LWCs and Omniscripts – directly trigger Document Generation by adding the out of box Generate Document component on a record page or use it in a flow. Read more.

Other Salesforce Document Generation Items

• Protect and Categorize Documents with Dynamic Watermarking

• Navigate Complex Documents with an Automated Table of Contents

• Add Document Generation Process Requests to Active Batches

Closing Thoughts

The Summer ’26 (262) release brings quite a lot of new features and enhancements across the board for Omnistudio, Industries CPQ, Communications Cloud, and Media Cloud. This is in addition to the usual minor enhancements, performance & scalability improvements, bug fixes, and quality of life improvements.

We're most looking forward to getting hands on with the Consumer Sales APIs - stay tuned for a future deep dive.

See you in a few months for the Winter ’27 (264) Salesforce Industries & Agentforce Revenue Management Release!