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Writer's pictureGeorgii Saveliev

Communications, Media, and Energy, Omnistudio, Industries CPQ & OM – Winter ’25 Release Notes Highlights


The Winter ’25 release notes are live and we’re excited to share our highlights on the latest and greatest for Communications, Media, and Energy & Utilities Salesforce Industry Clouds, including Omnistudio, BRE, Industries CPQ, and Industries OM.



Key Highlights


Salesforce Pricing for Industries CPQ


Salesforce Pricing for Industries CPQ in Communications, Media, and Energy & Utilities Cloud (appears to) go Generally Available! There is no note that this feature is in beta, pilot, or developer preview, but the release notes are subject to change once Winter ’25 goes GA.


Leveraging Business Rules Engine (BRE) for Attribute Based Pricing has been available for several releases, while this is taking it a step further, and enable what we assume to be the full power of Salesforce Pricing. We were not able to find documentation for how to configure this new feature yet.


Read our post about Salesforce Pricing for more details on the features included in this new module.


Note that this is a net new module, so please do consult with your Salesforce account team regarding licensing and other impacts.



Salesforce Contracts for Industries CPQ


Salesforce Contracts for Industries CPQ in Communications, Media, and Energy & Utilities Cloud (appears to) go Generally Available! There is no note that this feature is in beta, pilot, or developer preview, but the release notes are subject to change once Winter ’25 goes GA.


A note on the page mentions new customers can look at using Salesforce Contracts. Given the rich new features available in Salesforce Contracts compared to Vlocity CLM, we agree that it’s worth a look for new customers and existing customers that want to be on the bleeding edge. See the Salesforce Help documentation for integrating Salesforce Contracts with the Vlocity Managed Packages.


Read our post about Salesforce Contracts for more details on the features included in this new module.


Note that this is a net new module, so please do consult with your Salesforce account team regarding licensing and other impacts.



Product Catalog Management (PCM) for Energy & Utilities Cloud


Product Catalog Management (PCM) for Energy & Utilities Cloud (appears to) go Generally Available! There is no note that this feature is in beta, pilot, or developer preview, but the release notes are subject to change once Winter ’25 goes GA.


Read our post about Product Catalog Management (PCM) for more details on the features included in this new module.


Note that this is a net new module, so please do consult with your Salesforce account team regarding licensing and other impacts.



OmniStudio is now Omnistudio


OmniStudio is now Omnistudio! FlexCard is now Flexcard and OmniScript is now Omniscript. This is a further step in rebranding the product suite after the recent rebrand of “DataRaptors” to “OmniStudio Data Mappers.”


Omnistudio New Designers


Many Salesforce and Salesforce Industries professionals are doubting the future of Omnistudio – don’t fret as Salesforce is still bringing new innovations. In this release, Salesforce has redone the designers to have a more similar look-and-feel to the Flow Builder UI. There do not seem to be any functional improvements and rather this is a purely UI/UX change.






Integration Procedure (source Salesforce Help Docs)


Industries CPQ



Salesforce Pricing for Industries CPQ


See Key Highlights above.


Salesforce Contracts for Industries CPQ


See Key Highlights above.


LWC Cart Enhancements


While this looks promising and the notes mention performance improvements and more flexibility with the LWC Cart, we were not able to find more details on how to configure this, or specifically what is new with the LWC Cart. Read more.


Asset Disconnect Scheduler


This provides an out of the box mechanism for disconnecting assets at the end of their contract term. Previously, the assets would remain active unless a user manually raises a MACD to disconnect them or customization is done to build a similar scheduled job. Read more.


Other Industries CPQ Items



Industries Order Management (OM)


There are no release notes for Industries OM for the Winter ’25 release.


Communications Cloud



Enterprise Sales Management – In-Flight Amendments


ESM now allows you to take your in-progress orders and amend them via an in-flight / supplemental quote. Read more.


Enterprise Sales Management – More Standard Cart API Support


ESM now supports Standard Cart API enhancements to deletePromotionItems, deleteCartDiscount, and delteCartsItems. Read more.


Quotes via Einstein Gen AI


Create budgetary quotes via Einstein Generative AI with a conversational user interface, similar to ChatGPT, rather than having to click through the ESM or LWC Cart process. Note that this requires Einstein licenses. Read more.


Other Communications Cloud Items



Media Cloud



Auto-Add Rules Across Different Media Types


Media Cloud now allows for defining auto-add rules to add product bundles from one media type based on the addition of a product from a different media type, without switching media tabs. Read more.


Other Media Cloud Items



Energy & Utilities Cloud



Integrating Industries Common Features, Especially Business Rules Engine, into Energy & Utilities Cloud


Several features in this release are E&U industry specific use cases leveraging Industries Common Features, especially with Business Rules engine, such as Technician Timesheet Validation via BRE.


Product Catalog Management (PCM) for Energy & Utilities Cloud


See Key Highlights above.


Other Energy & Utilities Cloud Items



Business Rules Engine (BRE)



Simulate with Advanced Input (JSON)


Similar to what was available with Calculation Procedures in Vlocity, now you can simulate Expression Sets by passing in JSON. This will make it easier to debug for example Attribute Based Pricing if you leveraging Business Rules Engine. Read more.


Force Refresh Decision Tables


Decision Tables have a caching mechanism built on top of the data that they store, to ensure that they provide the best possible performance. This can cause a delay in seeing new data when you upload new data and try to immediately retrieve data from the Decision Table. Now you can trigger a refresh to ensure the cache stores the latest data. Read more.


Other Business Rules Engine Items



Omnistudio & Document Generation


Before we begin, it appears Omnistudio was formerly stylized as “OmniStudio” as per the Get to Know OmniStudio trail on Trailhead but is now stylized “Omnistudio.” This is in addition to the change of “DataRaptor” to “Omnistudio Data Mapper” recently.



Omnistudio New Designers


See Key Highlights above.


Other Omnistudio Items



Closing Thoughts


In general, the Winter ’25 release brings a lot of new features and improvements across the whole Communications, Media, and Energy & Utilities Cloud space, including Omnistudio and Business Rules Engine. We see Salesforce doubling down on the integration of Salesforce Industries in the Salesforce core platform.

 

Our key highlights are the integration of some Revenue Lifecycle Management (RLM) modules in Communications, Media, and Energy Clouds, specifically with Salesforce Pricing and Salesforce Contracts (as well as Product Catalog Management (PCM) for only Energy & Utilities Cloud). We are happy to see continued innovation in the Omnistudio space as well.

 

In our next post, we will share our highlights of the Winter ’25 release notes for Revenue Lifecycle Management (RLM).

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