Communications, Media, and Energy Clouds, Omnistudio, Industries CPQ & OM – Spring ’26 (260) Release Notes Highlights
- Georgii Saveliev
- Dec 27, 2025
- 10 min read
The Spring ’26 (260) release notes are live and we’re excited to share our highlights on the latest and greatest for Communications, Media, and Energy & Utilities Salesforce Industry Clouds, including Omnistudio, BRE, Industries CPQ, and more!
Check out the full Salesforce Spring ’26 (260) Release Notes here.
For those that have moved over to core leveraging Agentforce Revenue Management (formerly Revenue Cloud), see our Agentforce Revenue Management Spring ’26 (260) Release Notes Highlights coming soon!
Key Highlights
Rebranding – Hello Agentforce!
While not quite a new feature, there are quite a few rebrands to be aware of as you go through the release notes. We’ve included the new product names with translations below:
Agentforce Communications: Communications Cloud
Agentforce Media: Media Cloud
Agentforce Energy & Utilities: Energy & Utilities Cloud
Agentforce Revenue Management: Revenue Cloud
Note that specifically Communications Cloud Sales or in other words Agentforce Revenue Management (formerly Revenue Cloud) when used as part of Agentforce Communications (formerly Communications Cloud) is now “Revenue Cloud for Communications” – confusing, we know.
Revenue Cloud for Communications – Promotions
We’ve had the pleasure of playing around with the new Promotions module extensively as part of the pilot of this feature in the last release for one of our customers. Now, Promotions is ready for prime time as it is now Generally Available (GA)!
For those of you familiar with Managed Package Vlocity, you will feel right at home with the Promotions module as conceptionally it is similar – it allows for defining a Promotion which applies price adjustments on top of product(s) where the promotion has a start and end date that is separate from the products’ start and end dates – think a Black Friday Promotion or Back to School Promotion. Do note unlike Industries CPQ Promotions, we do not have the capability to add a Promotion which adds the products it contains to the cart automatically – promotions only apply on top of products. The currently GA features of Promotions include:
Manually and Automatically Applied Promotions
Pricing Adjustments on Products or Categories
ARC Support with Promotions
Eligibility Conditions Driven from Salesforce Core and Data Cloud segments
Multiple Promotions Apply & Stack on a Line Item
In the future (safe harbor), stay tuned for:
Fine-tuned Stackability
Coupon Codes
Promotion Cancellation Fees
Term Based Promotions (i.e. Promotional price applies for only first 3 months after applying)
Cross Product Promotions
Attribute Based Promotions
And more!
Stay tuned for a future post where we’ll deep-dive on Promotions.
Read more:
Interoperability of Dynamic Revenue Orchestrator (DRO) with Industries CPQ (instead of Managed Packaged Industries OM)
Dynamic Revenue Orchestrator (DRO) is the new Order Management feature powering Agentforce Revenue Management (formerly Revenue Cloud). Functionality-wise, it is very similar to Industries Order Management (OM) with almost exactly the same data model, a similar UI (though rebuilt from the ground up), and generally the same or similar functionality across the board, but built from the ground up for better performance and scalability.
In Spring ’26 (260), you now can leverage DRO instead of Industries OM for decomposition and orchestration if you are a Managed Package (formerly Vlocity) customer using Communications Cloud. DRO and Industries OM can coexist within the same org, and some products could be fulfilled via DRO, and others by Industries OM – though for a given Order, it must use either one or the other (in other words, you cannot fulfill some line items on an order with DRO and other line items on the same order with Industries OM).
This gives you the performance and scalability improvements of DRO, while future-proofing your OM implementation to be able to use new features of DRO as they are released (as there have not been any enhancements to Industries OM in the past few releases).
Read our post about Dynamic Revenue Orchestrator (DRO) as a part of ARM to learn more about this module.
Note: please do consult with your Salesforce account team regarding licensing and other impacts.
Salesforce Go & Salesforce Industries
Salesforce Go is a guided setup experience for many clouds. Salesforce Go guides you through setting up and configuring features, allows for deploying “Solution Bundles” or accelerators, and helps to monitor Permission Set Licenses. This release expands Salesforce Go to support Salesforce Industries products, including Agentforce Revenue Management, Agentforce Communications, Agentforce Media, Agentforce Energy & Utilities and more!
See the following documents for Salesforce Go across the various modules:
Industries CPQ
See full Industries CPQ release notes.
Interoperability of Dynamic Revenue Orchestrator (DRO) with Industries CPQ (instead of Managed Packaged Industries OM)
See Key Highlights above.
Level-Based Approach Supported in Standard APIs
Level-Based Approach in the Classic APIs would change the APIs to return one (or however many levels are configured) of product hierarchy with pagination for multiple pages, one per page size. This improved performance for bundles with multiple levels of hierarchy and/or many children. Level-Based Approach is now supported in Standard APIs!
MACD Functional Improvements
You can now keep the existing price on an Asset when performing a MACD, and only trigger a reprice on updating a price-impacting attribute or performing some other price-impacting changing such as applying a manual adjustment. This saves Sales Reps from unintentionally bumping customers to the latest pricing when they are not making price-impacting changes, e.g. changing a non-price impacting attribute.
The Cart APIs now only sets a line item’s status to “Change” on a real attribute/field value change, and not for metadata changes triggered by rules. This prevents sending downstream changes that don’t have downstream impact.
Improved Standard Cart API Caching
compile cache jobs, getting you back up and running after changing the product catalog.
Other Industries CPQ Items
Industries Order Management (OM)
There are no release notes for Industries OM for the Winter ’25 release.
Agentforce Communications (formerly Communications Cloud)
See full Communications Cloud release notes.
For those that have moved over to core leveraging Agentforce Revenue Management (formerly Revenue Cloud), see our Agentforce Revenue Management Spring ’26 (260) Release Notes Highlights coming soon!
Revenue Cloud for Communications – Promotions
See Key Highlights above.
Industries Common Components
While Agentforce Communications had access to some Industries Common Components in the past, such a Data Processing Engine, this release unlocks even more. These are useful tools to have in the toolkit to leverage these solutions instead of creating a solution in Omnistudio or otherwise custom LWCs/Apex. Worth a scan through what’s included and see if any of them add value for your project:
Action Plans – Capture repeatable business tasks using templates.
Advanced Program Management – Simplify daily tasks for agencies and institutions.
Care Plans – Track goals, benefits, and individual milestones.
Case Referrals – Connect individuals with services via referral requests.
Complaints Management – Document incidents regarding health, safety, or behavior.
Compliant Data Sharing – Monitor data sharing for regulatory compliance.
Decision Explainer – Explain why business rules generated specific results. (Available on Salesforce Platform only)
Document Checklist Items – Track and approve customer-submitted documents.
Dynamic Assessments – Streamline data capture for inspections and evaluations.
Group Membership & Households – Organize relationships between people and groups.
Interaction Summaries – Capture detailed notes with confidentiality controls.
Interest Tags – Track customer needs and prospecting opportunities.
Outcome Management – Measure program impacts and initiative results.
Rollup – Aggregate records from various objects efficiently.
Read more.
Enterprise Sales Management (ESM) – MACD Functional Improvements
The updates from the Industries CPQ Cart APIs carry over to ESM as well.
You can now keep the existing price on an Asset when performing a MACD, and only trigger a reprice on updating a price-impacting attribute or performing some other price-impacting changing such as applying a manual adjustment. This saves Sales Reps from unintentionally bumping customers to the latest pricing when they are not making price impacting changes, e.g. changing a non-price impacting attribute.
ESM now only sets a line item’s status to “Change” on a real attribute/field value change, and not for metadata changes triggered by rules. This prevents sending downstream changes that don’t have downstream impact.
Enterprise Sales Management (ESM) – Scalability Improvements
Tweak the sub-order creation batch job size to improve sub-order creation throughput for larger quotes. Improvements to the bulk MACD engine allow for processing more line items than before.
Other Communications Cloud Items
Agentforce Media (formerly Media Cloud)
While the release notes aren’t clear whether this applies to Agentforce Media (Media Cloud) leveraging Managed Package (Vlocity) or Agentforce Revenue Management (Revenue Cloud), there are a few new features available in Spring ’26.
See full Media Cloud release notes.
Multi-Site Quoting (Pilot)
Similar to Agentforce Energy & Utilities, you can add multiple locations to a quote, group locations together, apply line items to locations or groups, and price for those locations. Different than Energy & Utilities, this a Pilot feature for Media.
Performance & Scalability Improvements
As you make updates in the Ad Sales Management UI, you can get async UI updates as they happen instead of clicking a button for faster quoting & ordering.
Document Generation now supports output files of up to 200MB in size (up from 10MB)!
Other Media Cloud Items
Agentforce Energy & Utilities (formerly Energy & Utilities Cloud)
While the release notes aren’t clear whether this applies to Agentforce Energy & Utilities (Energy & Utilities Cloud) leveraging Managed Package (Vlocity) or Agentforce Revenue Management (Revenue Cloud), there are a few new features available in Spring ’26.
See full Energy & Utilities Cloud release notes.
Multi-Site Quoting Capabilities
There are several new features to enable Multi-Site Quoting in Agentforce Energy & Utilities, similar to Agentforce Media.
While quoting for services across multiple sites for a customer, you can upload multiple sites via a CSV file (in addition to manually). You can leverage the Auto Quote action to load sites, and create groups and group members, reducing the clicks to get a multi-site quote ready to go. Note these are Generally Available (GA) features.
Other Agentforce Energy & Utilities Items
Business Rules Engine (BRE)
See full Business Rules Engine release notes.
Improve Scalability in Business Rules Engine
While Business Rules Engine brings a lot of powerful capabilities in Decision Matrices, Decision Tables, and Expression Sets, the previous governor limits in terms of number of rows, number of invocations per hours, etc were quite limiting. This release increases those limits – for most items by 2x, and for some up to 10x the previous limits! Read more.
Other Business Rules Engine Items
Omnistudio
See full Omnistudio release notes.
Omnistudio Support in LWR Sites with Flexcards and Omniscripts
This feature was in Beta last release, and is now ready for prime time! Omnistudio on LWR is Generally Available (GA) this release. LWR provides more flexibility and performance by removing a lot of the overhead and legacy of Aura Experience Cloud sites. Now you no longer have to choose between LWR and Omnistudio support. Read more.
Omnistudio Assistance AI Agent (Pilot)
Wish you had a senior developer or architect looking over your shoulder while building Omnistudio? Now you can have an AI Agent provide context-aware guidance from the designers. We can’t wait to get our hands on with this one – should be a big help to people newer to Omnistudio to have less of a ramp as they get up to speed. Read more.
Other Omnistudio Items
Salesforce Contracts
See full Salesforce Contracts release notes.
Data True-Up Improvements
Salesforce Contracts’ Data True-Up feature allows comparing the Contract record or other data against a document, highlights differences, and allows you to sync and differences to the Salesforce record(s). This is useful if you have offline modifications to a document (e.g. redlines from a customer) to sync those back to Salesforce without this being a fully manual activity.
Data True-Up has greater scalability, now supporting 200+ field tokens and line item-level tokens, better visibility to changes by generating a comparison document with differences highlighted, and more flexibility to true-up data from related objects such as Accounts, Opportunities, and Quotes.
Document Template Deployment Improvements
Simplify deployments of Document Templates and their dependencies on clauses, clause versions, and profile data by changing the references to key mapping. What used to be either a painful manual deployment process or requiring sophisticated DevOps tooling (like ours!) is now more accessible.
Other Salesforce Contracts Items
Salesforce Document Generation
Salesforce Document Generation primarily gets minor enhancements in this release, though a much-needed file size limit increase.
Scalability Improvements
Document Generation now supports output files of up to 200MB in size (up from 10MB)!
Context Service – Achieving Partial Feature Parity with Data Mapper (DataRaptor)
Context Service is the spiritual successor to both Field Mapper and Data Mapper (formerly) DataRaptor functionalities from the Vlocity Managed Package. This release brings us closer to parity with those tools via a filtering capability to limit which records are extracted and a lightweight Apex transformation capability similar to Data Mapper Transforms.
Other Salesforce Document Generation Items
Closing Thoughts
In general, the Spring ’26 (260) release brings mostly minor enhancements, performance & scalability improvements, bug fixes, and quality of life improvements, but there are some major new features.
Our key highlights are the Promotions module for Revenue Cloud for Communications, the interoperability of DRO with Industries CPQ, and Salesforce Go for Salesforce Industries.
We expect the new couple releases to bring a lot of new and exciting features, especially for Agentforce Revenue Management – let’s see if our prediction holds!
In our next post, we will share our highlights of the Spring ’26 (260) release notes for Agentforce Revenue Management (formerly Revenue Cloud).
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